Return Policy of SYNORATH

At SYNORATH, customer satisfaction is our utmost priority. Should you encounter any issues with our products, we are here to assist with a straightforward return process.

Eligibility Criteria

Items must be returned within 30 days of purchase.
Products must be in their original packaging, unworn, and in saleable condition.
Proof of purchase is required for all returns.

Return Process

To initiate a return, please follow the steps outlined below:

Email our Customer Service team at [email protected] using the subject line "Return Request" with your order number included.
Our team will confirm your eligibility and provide a return authorization number (RAN).
Ship the item(s) with the RAN included in your package to:
SYNORATH Returns Department, 150 Business Park, Suite 200, Commerce City, CA 94608
.

Refunds and Exchanges

Upon receipt of your returned item:

We will inspect the goods and process your refund or exchange within 7 business days.
Refunds will be issued to the original payment method used during purchase.
If an exchange is requested, the replacement item will be dispatched within 5 business days of inspection.

Non-returnable Items

The following items are not eligible for return or exchange:

Gift cards
Discounted or clearance items
Downloadable software products

For further assistance, do not hesitate to contact us at 1-800-555-0199.